1. General Information

At Kamdhenugems.com , we take pride in delivering high-quality handmade jewelry products to our customers worldwide. Please read through our shipping policy to understand our procedures and timelines.

2. Processing Time

• All orders are processed within 1-3 business days.
• Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. In case of significant delays, we will contact you via email.

3. Shipping Rates & Delivery Estimates

• Domestic Shipping (India):

  • Standard Shipping: 5-7 business days.
  • Express Shipping: 2-4 business days.

• International Shipping:

  • Standard International Shipping: 10-20 business days.
  • Express International Shipping: 5-10 business days.

Shipping charges for your order will be calculated and displayed at checkout.

4. Shipment Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

Company  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Shipping Address Accuracy

Please ensure that all shipping details are correct. We are not responsible for delays or lost packages due to incorrect addresses.

7. Damaged or Lost Packages

We strive to ensure your items arrive in perfect condition. If you receive a damaged item, please contact us immediately at [your contact email], and we will work to resolve the issue.

8. International Shipping Restrictions

Some countries may have restrictions on certain products. Please check your country's import regulations before placing an order. Jyoti Vibha is not responsible for any items that are confiscated by customs.

9. Contact Us

If you have any questions regarding our shipping policy, please contact us at info@kamdhenugems.com